GlarAssist features

GlarAssist

Visual Remote Assistance app with Augmented Reality (AR) to help your team solve any problem

How does GlarAssist works?

Ensure all your team has access to the remote assistance tool.

Make your calls supported by AR to ensure reduced response time

Choose your plan or start with our free version

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All about 

Session main features

AR annotations

AR annotations

Sessions supported by AR annotations to precisely guide workers or clients with the support of AR marquers and draws.

Contact list

Contact list

Internal and external phone lists available, by attributing favorite contacts, to ensure a quicker call whenever needed.

Screenshot

Screenshot

Take screenshots to provide visual evidences from the remote assistance session. Use the evidences for future decisions.

Voice-to-text

Voice-to-text

Transform voice into text to enable communication even in noisy environments.

Record session

Record session

Calls, chat conversations and annotations are recorded and a report is automatically generated to be used in decision.

Chat

Chat

Written communication for loud environments. The Chat also allows users to share data such as, links, codes, and much more.

Video settings

Video settings

Control the video settings to help the assistant better visualize the notes provided by the assisted worker.

Low bandwidth

Low bandwidth

Reduce the number of frames and image quality to guarantee the fluidity of the session, mainly, in environments with less connectivity.

Freeze mode

Freeze mode

Pause the image and draw augmented reality annotations to ensure that the notes are accurate, precise, and well-received.

Multiparticipants

Multiparticipants

The app is supported by smartglasses and HoloLens, to ensure that workers may use their hands while solving problems.

Flashlight

Flashlight

Control the assisted flashlight remotely to help them to execute tasks in environments with less lightning.

File transfer

File transfer

Transfer files to guarantee that with the help of these visual images, instructions or videos, workers have all information they need.

Glasses support

Glasses support

The app is supported by smartglasses and HoloLens, to ensure that workers may use their hands while solving problems.

Screenshare

Screenshare

The remote assistant can share his screen, as a mean to provide new and valuable information to the assisted person.

Backoffice features

History

History

Records of all remote assistance sessions to serve as a source of information for future events

Statistics

Statistics

Records of all remote assistance sessions to serve as a source of information for future events

Scheduling

Scheduling

Schedule remote assistance sessions for moments in which it is more adequate for the participants.

Backoffice features

Authentication

Authentication

Unique identification/login per user, that can be the same as the one used in the centralized authentification system.

Advanced security

Advanced security

Temporary and permanent permissions based on users, location, and much more, to protect the company's intellectual property.

Integrations

Integrations

Integrations with CRM, Field Service Management, ERP, to start the session directly through the client's platforms.

Assets monitoring

Assets monitoring

Access to data about all your company's assets through the application to support an improved decision.

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