Capacitar a excelência no fabrico

CME - leader in Construction and Maintenance, increased its daily routines speed with the Augmented & Connected Worker

Antecedentes da empresa

CME is a leader in the Construction and Electronical Maintenance sector. It is the biggest and most important company in the ProCME Group. This entity represents a set of companies specializing in service engineering with a high level of technological incorporation. The company workforce is made up of over 3,480 workers working in Portugal, France, Cape Verde, Mauritania, and Angola and its operations are made up of countless daily routines. In 2021, it recorded a global annual revenue of $4.52 billion.

O desafio

The company had always managed to ensure that operations were executed and concluded. However, tracking paper-based and non-equipment-specified operations was proving to be a particularly challenging task. CME was struggling to gather evidence that processes were executed correctly, as workers did not have enough support to execute tasks properly and there was no visibility of the operations.

Inefficient operations

Inefficient planning and production due to inefficient instructions being provided to frontline workers.

Production errors

Operators made Repeated and avoidable mistakes due to poor communication.

Lack of visibility

No real-time data to ensure safety measures were followed and to improve continuously.

A solução

Glartek’s solution combines Connected Worker functionalities with an entirely customizable, Augmented Reality-based platform that augments workers’ skills.

Standard procedures were simplified and contextualized to improve operators’ daily tasks. The Augmented & Connected Worker solution helped the company gather evidence and record data from execution, ensuring that safety procedures were carried out.

"Thanks to an Augmented Workforce, we enabled a team that can do anything way faster, while at the same time do not require training that takes a lot of time. And we have perceived this change on the workers efficiency on our overall results in only a few months of having the solution implemented."

Malcom Malveiro, Diretor de Tecnologia Digital da CME.

Benefícios do trabalhador aumentado e conectado

CME has implemented the Augmented & connected Worker solution to help workers with their daily tasks and routines. As a result, the company was able to streamline the creation and management of daily routines.