Visual Remote Assistance
Improve efficiency and safety of your business
Optimize your employees’ and clients’ experience with visual remote assistance. Launch immediate video sessions supported by augmented reality annotations (AR) to solve complex problems, at any time.
Get more efficient today!
Unnecessary travels reduced
Improving service with Visual Remote Assistance
Get assisted in real-time
Reduce the number of experts’ travels to solve unexpected problems, assist in installations or maintenance procedures.
Reduce experts travels to assist field workers or clients.
Improve first-time fix rate.
On and off-site needs visibility
Access a full repository of sessions to avoid unexpected problems to happen repeatedly, and speed up problem-solving in the future.
- Monitor assistance needs with a full sessions repository
- Detect repeated assistance needs early on to take action.
Main use cases
Explore our Industries in which Visual Remote Assistance is key to success
Report problems, remote audits and much more to increase efficiency.
Remote repairs, installations and maintenance for a more efficient team.
Reporting problems in real-time, reparing, ensuring recorded evidences
Improved service quality and customer satisfaction.