Visual Remote Assistance
Visual Remote Assistance
Empower frontline workers, and clients, with real-time assistance, chat and augmented reality tools.
Improve efficiency and safety of your business
Optimize your employees’ and clients’ experience with visual remote assistance. Launch immediate video sessions supported by augmented reality annotations (AR) to solve complex problems, at any time.
Get more efficient today!
20%
Unnecessary travels reduced
2x
Faster Training
0%
Error rate
Improving service with Visual Remote Assistance
Get assisted in real-time
Reduce the number of experts’ travels to solve unexpected problems, assist in installations or maintenance procedures.
KEY BENEFITS
Reduce experts travels to assist field workers or clients.
Improve first-time fix rate.
On and off-site needs visibility
Access a full repository of sessions to avoid unexpected problems to happen repeatedly, and speed up problem-solving in the future.
KEY BENEFITS
- Monitor assistance needs with a full sessions repository
- Detect repeated assistance needs early on to take action.
Main use cases
Trusted by
"GlarAssist has provided our field workers with a tool that makes them more efficient, and most of all, happier to work in a supportive environment. We have been able to reduce up to 20% of unnecessary time with travel, but still guaranteeing our efficiency patterns. It truly makes the difference for any business that requires field workers and more experienced specialists, that we have now managed to centralize."
Explore our Industries in which Visual Remote Assistance is key to success
Manufacturing
Report problems, remote audits and much more to increase efficiency.
Utilities
Remote repairs, installations and maintenance for a more efficient team.
Automotive
Reporting problems in real-time, reparing, ensuring recorded evidences
Field services
Improved service quality and customer satisfaction.
Our solution
- Ensure expert remote assistance support for your employees. - Enable one-man operations and reduce the number of workers. - Provide field workers with expert know-how when needed, reducing error likelihood.
