Global automotive parts manufacturer achieves a 0% error rate

Full Case Study

Challenge

Operating in a demanding and fast-paced industry, the parts manufacturer needed to optimize its firewall workstation operations in Europe. Managers struggled to provide efficient training and procedural guidance. As a result, operations were error-prone and difficult to monitor.

Results

3x
Faster training sessions
6%
Production Increase
0%
Error rate
100%
Elimination of paper-based instructions

Meet the global automotive parts leader

230,000 employees worldwide

141 companies across the global automotive group

$13.1 billion in average annual revenue

Solution

To tackle the challenges previously mentioned, paper-based work instructions in firewall workstation operations were eradicated. This was
done by digitizing all work instructions and centralizing all relevant information
in a single no-code platform.

The Augmented & Connected Worker (ACW) platform enabled new management capabilities and AR-powered real-time guidance for task execution and training.

Overall, the Augmented & Connected Worker approach included the following aspects:

  • Creation of digital work instructions in a single platform
  • Real-time guidance Augmented Reality (AR) with HoloLens
  • Approval and management of work instructions in real-time

Before Glartek

Complex paper-based instructions, frequent errors, and no dedicated training software

Operating in the fast-paced automotive industry, this manufacturer struggled with manual "firewall" workstation operations. Paper-based work instructions were difficult to manage and review, making procedures highly error-prone.

Without specialized training software, managers found it nearly impossible to provide efficient guidance to workers. This lack of a digital foundation led to inefficient monitoring and a constant risk of defects in critical components like wiring harnesses and electronics.

After Glartek

AR-powered guidance, digitized workstations, and centralized no-code management

The company eradicated paper by digitizing all instructions through Glartek’s Augmented & Connected Worker (ACW) platform. By using HoloLens for AR-powered real-time guidance, workers now execute tasks with precision, effectively reaching a 0% error rate.

The solution transformed training into a streamlined, high-speed process, making sessions 3x faster. Centralizing all information in a single platform allowed for real-time approval and management of procedures, resulting in an overall 6% increase in production and a new era of digital safety and efficiency.

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