Lisbon, Portugal — 6 July, 2026 — Glartek, a leading provider of AI-native EHSQ software, and MCG, one of Portugal's leading automotive component manufacturers, today announced a collaboration to introduce Glartek's AI-powered virtual assistant, GIL (Glartek Intelligent Layer), into MCG's shop floor operations.
By consolidating technical manuals, repair procedures, and factory information into a single conversational interface, available on smartphones and tablets, GIL effectively democratizes expertise across the workforce — turning decades of accumulated know-how into guidance any operator can access instantly, and supporting the safer execution of complex tasks.
Instead of searching through binders or waiting for a supervisor when something goes wrong, operators can simply ask GIL, using text or voice, and get an immediate, guided answer drawn from the factory's own technical documentation and operational data. For instance, if an operator detects a non-conformity, they can interact with GIL, so it suggests different courses of action to resolve the issue.
The companies expect the solution to deliver significant operational benefits, including a reduction in Mean Time to Repair (MTTR) and ensure critical knowledge remains available across generations of workers, reducing dependency on individual expertise and strengthening organizational resilience.
Before the project, troubleshooting often relied on informal communication channels, including phone calls and paper-based reports. This dispersion of information increased the complexity of diagnostics, slowed response times, and made it difficult to preserve valuable technical know-how.
"AI has the potential to fundamentally change the way industrial organizations capture and share knowledge. With GIL, we are enabling frontline teams to access expertise instantly, improving productivity while reinforcing safety and operational excellence," said Luís Murcho, COO of Glartek.
GIL is part of Glartek's wider EHSQ digital platform, which helps industrial organizations digitalize and connect their frontline operations across safety, quality, maintenance, and production.
Developed within the framework of the Hi-rEV Agenda and co-funded by the PRR (Plano de Recuperação e Resiliência), the project highlights how collaboration between manufacturing leaders and technology companies can accelerate the adoption of AI-driven solutions and contribute to the digital transformation of the industrial ecosystem.
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Request a DemoFounded in 2017, Glartek develops AI-native EHSQ software built for frontline teams operating in high-risk industries, including process manufacturing, energy and utilities, specialty chemicals, oil and gas, pharmaceuticals, pulp and paper, and food and beverage. Built for the people who actually use it, Glartek connects field operators with EHS and Quality teams, so the whole organization works from the same data from the frontline to management. It's one native platform, built end-to-end rather than assembled from separate tools: incident management, risk assessment, audits, environmental monitoring, contractor compliance, and corrective actions share a single data model, one user experience, and one AI layer that runs inside daily operations. That AI pre-fills incident and near-miss investigations, predicts the potential for serious injuries and fatalities from leading indicators, and guides operators through safety-critical tasks.
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