
Meet a global leader in the dairy industry
Founded in 1933
+29 billion euros in revenue
+85.000 employees
The Challenge
Lactalis faced challenges in improving safety and efficiency in their LOTO and LOTOTO processes. Paper documentation caused delays, inconsistent workflows, and high risks of human error. Managing multiple energy isolation points lacked real-time visibility, making compliance harder to maintain. These inefficiencies delayed maintenance schedules, compromised safety, and increased non-compliance risks, emphasising the need for a standardised solution.
Solution
Glartek digitized Lactalis’ LOTO and LOTOTO processes across three cheese production lines in Chile, reducing errors and streamlining workflows. The platform also provided compliance tracking and automated reporting for enhanced traceability, and a centralized management system for better visibility and control.
Results
- 44% faster LOTO procedures
- 14% less operational downtime
- 22% fewer safety non-compliances
- 95% compliance rate

The scanning process, which will be much faster with NFC, will be super-fast: scanning, typing, and finalising—super, super fast, super fluid. The idea is to be able to move forward with the rest of the line and have this implemented at the Talagante plant as a start. The idea is for other plants to have this LOTOTO system.
– Claudio Gonzalez, Risk Prevention Expert at Lactalis

Complex management, time-consuming, and limited visibility over LOTO operations
Before implementing Glartek’s solution, Lactalis faced operational challenges in processes like LOTO and LOTOTO, which relied on fragmented workflows and paper instructions, increasing inefficiencies and risks for frontline workers.
Safety compliance issues were frequent, leading to recurring non-conformities and potential hazards. Additionally, extended downtime due to the lack of standardised workflows and real-time insights negatively impacted productivity and operational efficiency.
Digital workflows with step-by-step guidance, real-time insights, and enhanced compliance
Glartek’s solution transformed Lactalis operations by digitising workflows and implementing step-by-step digital instructions with QR code tag reading capabilities. This way, execution time was reduced by 44%, while non-conformities decrease by 22%.
Operational downtime also decreased by 14%, thanks to real-time monitoring and streamlined issue resolution. These changes boosted productivity, enhanced safety, and ensured smoother, more reliable processes.

44%
Faster LOTO procedures
22%
Fewer safety non-compliances
14%
Less operational downtime
Watch now
Watch the full Lactalis video below and discover how Glartek’s solution helped improve safety on maintenance operations!
