The right way to get started

Accelerate your
Time-to-Value

Enablement services rooted in real shop-floor expertise and powered by proven methodologies, to help your teams adopt faster, perform better, and achieve continuous improvement.

Why does it feels so hard to make progress?

Expertise

Lack of internal expertise to lead the change

Use Case

Poor use case definition and prioritization

Engagement

Low engagement from the frontline team

Follow-ups

Disconnected rollouts and no consistent follow-up

From good ideas to real impact

Accelerating your Success

Glartek’s Enablement Services are built on shop-floor expertise and proven strategies to ensure seamless solution adoption and measurable operational gains.

Your journey starts here

Our Engagement Options

Option 1

Glartek Digitalization Acceleration Program

Option 2

Proof of Concept (PoC)

Option 3

Standard Rollout Process

Customer Success

Glartek’s Customer Success Team is committed to ensuring user satisfaction through proactive value generation, product enablement, knowledge enhancement, and seamless cross-departmental collaboration.

1
Dedicated customer point of contact

Personalized support with an expert who knows your journey inside out.

2
Key focus areas to ensure success

Product enablement, knowledge enablement, and ongoing support

3
Working across departments to help you

Engage with Product Management, Customer Support, or other relevant departments.

4
Multiple resources

Knowledge base, support ticket system, support chat, customer-specific documentation, and system status page

5
Regular meetings

Glartek supports you during the onboarding, provides product updates, and assists with problem resolution

Glartek enablement services

Fast-track your operational transformation

Kick off your journey with Glartek’s solution with our 3-day on-site consultancy, and benefit from a tailored strategic plan to kickstart your transformation.

TelMk10
Plastic Energy worker

We’ve been able to decrease training times, requirements, and errors. Also, now we have real-time guidance supported by digital tools increasing workers’ autonomy leading to greater productivity and efficiency.”

María Sánchez, Process Engineering at Plastic Energy

Standard Customer Support

Documentation

Online access to Product Documentation (tutorials, troubleshooting guides, and customer specific documents) 

Help Desk

24/7 service, available through phone, email, and a user-friendly web ticket platform. 

Supported Languages

Email and the web ticket platform are available in English, Spanish, French, and Portuguese. 

Status Page

A web page with a real-time, detailed status of all the Glartek products and any incidents.

From good ideas to real impact

Specialized & certified partners

Orange Telecom event Travilleur Connecté Industrie manufacturière
Speed up time-to-value

Start the right way and stay ahead of competition with Glartek

Enablement Services
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