GlarAssist
Video call Remote Assistance app with Augmented Reality (AR) to help your team solve any problem

Remote assistance tool for your team to share their expertise and know-how through Augmented Reality (AR).

GlarAssist is a remote assistance app that combines multi-participants videocalls, AR annotations, chat, and much more to speed up and guarantee an efficient problem resolution.

Reduce unnecessary travels
Time

Centralize your experts' team to ensure they support every field worker in real-time, without having to travel to the field.

Improve first-time fix rate
Time

Guarantee that successful fixes are done by any worker, supported in real-time by specialists with high experience and know-how.

Access a session repository
Time

Get real-time insights on which problems have been detected most frequently, and be able to achieve improved results with an improve decision-making tool.

Enable experts guidance anytime, anywhere.
More about GlarAssist
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Videocalls with AR annotations

Create a remote assistance session with multi-participants, video, audio, chat and file sharing that is supported by Augmented Reality (AR) annotations to precisely guide the assisted person through resolution.

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Record sessions

Sessions are recorded and an automatic report is generated to be further analyzed by decision-makers. Automated reports and statistics are gathered from the session to support continuous improvement actions.

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Freeze mode

Ensure that the Augmented Reality (AR) annotations are as precise as possible by enabling the freeze mode option. Pause the image, use the available AR markers or draw your own lines to ensure that the notes are accurate.

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File transfer

GlarAssist enables the transfer of different files in order to guarantee that with the help of these visual images, instructions or videos, both workers, or customers, will understand how the problem should be solved.

Find out all our Remote Assistance app features!

Why GlarAssist is the perfect solution for your Industry?

Manufacturing

Remote Assistance supported by Augmented Reality is providing manufacturers with new competitive advantages in several use cases, for example:

  • Problems Reporting

  • Remote Maintenance/Repair Assistance

  • Remote Audits

  • Knowledge base processes

  • Remote One-to-One training

Consult with our Industry specialist to find out more about GlarAssist!

Utilities

Utilities leaders are using Remote Assistance supported by Augmented Reality for several use cases, in order to have quicker and more efficient resolutions, for example:

  • Maintenance or assistance remote help

  • Remote Audits

  • Remote installations or setups

  • Reporting problems

  • Remote One-to-One training

Consult with our Industry specialist to find out more about GlarAssist!

Automotive

Remote Assistance supported by Augmented Reality is allowing automotive companies to be closer to its customers, producing quicker and spending less than before. Here are some major use cases examples where remote assistance is highly valuable:

  • Remote Maintenance

  • External entreprise and customer service

  • Reporting problems

  • Knowledge base processes

  • Remote One-to-One training

Consult with our Industry specialist to find out more about GlarAssist!

Field Services

Field services are being benefited with new competitive advantages in several use cases, for example:

  • Problems Reporting

  • Remote Maintenance/Repair Assistance

  • Remote Audits

  • Knowledge base processes

  • Remote One-to-One training

Consult with our Industry specialist to find out more about GlarAssist!

IT

Remote Assistance supported by Augmented Reality is providing IT companies with new competitive advantages in several use cases, for example:

  • Equipment setups and repairing

  • Remote Maintenance assistance

  • Remote Audits

  • Knowledge base processes

  • External entreprise or customers support

Consult with our Industry specialist to find out more about GlarAssist!

Compatible devices

GlarAssist is an app that connects workers, specialists and clients to provide real-time know-how through a virtual remote session. For the assistant, the app is used on a Desktop, Tablet or Smartphone. The assisted can use different devices such as Tablets, Smartphones, Smartglasses or HoloLens. These devices are used according to the needs of each industry.

Compatible wearables

Trusted by

"GlarAssist has provided our field workers with a tool that makes them more efficient, and most of all, happier to work in a supportive environment. We have been able to reduce up to 20% of unnecessary time with travel, but still guaranteeing our efficiency patterns. It truly makes the difference for any business that requires field workers and more experienced specialists, that we have now managed to centralize."

Operations Director

Dowload GlarAssist for free and start your Remote Assistance journey with more than a 100 calls plan per month with all the features included!

  1. Download GlarAssist app
  2. Invite the participants to your meeting through your meeting ID or by sharing a link
  3. Start a videocall to be guided through execution
  4. Solve problems quickly and efficiently
Any questions? Get in touch with our specialists team!