Empowering Manufacturing Excellence
World’s leading automotive manufacturer reduced error due to an Augmented & Connected Workforce
Company Background
This company is a leading automotive manufacturer, with tens of primary locations globally and tens of thousands of employees. As one of the world’s largest commercial vehicle producers, this innovative organization has a production volume of hundreds of thousands of units per year, and, manufactures different brands of buses and heavy, medium, and light-size trucks, with combustion, hybrid, and electric engines.
The Challenge
Inefficient operations
Inefficient planning and production due to the complex and slow creation and adjustment of processes (e.g., new vehicles or production volumes)
Frequent production errors
Repeated and avoidable errors were common. Operators made mistakes due to poor communication.
Training length
Training was long and expensive due to outdated methods: room-based training, or lengthy on-the-job shadowing to bring operators up to speed.
The solution
The Augmented & Connected Worker solution ensures that operations are more efficient and safe. By digitizing the Standard Operating Procedures (SOPs), workers accessed checklists on their devices in real time and were guided through execution with Augmented Reality (AR).
- Desktop interface to create SOPs: Digitized processes with configurable workflows, steps, and media support.
- Monitoring and management capabilities – Aggregated data, alerts, dashboards, and automated reports to help with decision-making.
- Mobile app and station screen: Operators have an app and a screen on each assembly station to see work instructions and input data.
- Augmented Reality Training: Operators can use out-of-the-box AR mode to help them execute the tasks and access autonomous training.
“Glartek helped us increase our overall efficiency and quality KPIs. Digitizing our SOPs on the platform allowed us to quickly perform updates and react to changes, which were promptly communicated to the shop floor. The Augmented Reality support is a useful capability to help train our operators.”
The Augmented & Connected Worker Benefits
The manufacturer migrated the Standard Operating Procedures (SOPs) with assembly work instructions to the Augmented & Connected Worker Platform. As a result, the manufacturer was able to streamline the creation and management of SOPs, improve shop floor communication, and reduce training costs.
5 x
Faster planning and reaction time
100 %
Paper-free processes
2 x
Faster room and on-the-job training
The Augmented & Connected Worker
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- The Augmented & Connected Worker technology.
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Digital processes to improve safety and efficiency of operations
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Improved workers’ skills and reduced training
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A more efficient team with more shop floor mobility