Dropbox
Dropbox is a cloud storage tool used by businesses to organize and manage their information across the company. The data storage software combines content and tools already used by the team.
Dropbox allows users to copy files into the cloud software. It does not automatically stores them from the computer itself. The platform enables users to upload, use, transfer and share files through the cloud software.
What is a Document Management platform?
Document Management systems are usually computer software that helps companies manage their documentations across different departments. The Document Management systems store, manage, track and provide electronic files (image, audio, text, and others) to eliminate paper-based information, and centralize it all in one unique online platform.
Integrates with Document Management platforms to fetch relevant Customer documents and to store reports and recordings.
Integrates with Document Management platforms to exchange relevant documents between remote session assistant and assisted person.