Glartek’s Connected Worker solution enables better communication between our teams, especially with those in the field.”
– Tiago Penedos, Dispatch Technician at E-REDES
Visual Remote Assistance
Provide real-time visual support to solve issues remotely without the need to travel. Share live video feeds, AR annotations, and instructions to assist frontline workers and resolve issues faster.
Enabling instant messaging to facilitate direct communication between team members, improving collaboration and reducing delays in critical workflows where doubt and issues my arise.
Centralize company updates and important announcements in a unified feed, ensuring all members are informed about the latest changes, priorities, and achievements in real time.
By implementing Visual Remote Assistance, AR capabilities, and other team management tools, Glartek helped E-REDESE reduce field visits by 22% and increase field technicians’ efficiency .